Last Updated: January 2026

OMIX Health delivers trusted Alberta Medical billing and operational support to clinics across Alberta. We specialize in fee-for-service billing, PCPCM billing, front‑desk and staff training, and physician recruitment support. Your satisfaction is important to us, here’s how we handle refunds and cancellations:

 

Services: All consulting and operational support services provided by OMIX Health, including billing services, operations workflow training, and EMR or administrative training, are non-refundable once delivered. If you feel the service did not meet expectations, please contact us within 7 business days of delivery. We will review your concern and work cooperatively to find a fair resolution.

Digital Products & Deliverables: Materials such as downloadable templates, SOP documents, or workflow guides are considered final sales and are non-refundable, since they are customized as each clinic's needs and non-returnable.

 

Contact Us: For any concerns or inquiries about this policy or your service experience, please reach out:

Email: hello@omixhealth.ca

We value professional relationships and will do our utmost to provide clear guidance and assistance.